Privacy Policy

matorly Terms and Conditions

Latest update date: June 1, 2025

Matorly is committed to protecting privacy

Matorly Corporation and its partners and their authorized sales and service centers (collectively, "Matorly" or "we" or "our") respect your right to privacy and are committed to protecting your information and/or data. This Policy (the "Policy") summarizes the information we may collect through matorly.com and any authorized sales and service center websites (collectively, the "Sites"), how we use the information, with whom we share it, and other important matters related to your privacy and data protection.

By using the site, you are deemed to understand and agree to the terms of this policy, so please read it carefully. Also, review the terms and conditions that apply to the use of the site and the submission of content to the site.

1. Use and collect information

Use Cookies and similar technologies

Matorly, like most other companies, uses cookies and similar tools (" cookies ") on its site to enhance and improve your online experience. Please refer to the Cookie Notices and Disclosures at matorly.com to learn about the approach we take.

The information you provide to us

In general, you can access the site without providing personal information, unless otherwise stated by the site itself. For example, on the Matorly matorly.com site, you can register at an authorized sales and service center to place an electronic order at a selected authorized sales and service center. If you choose to register and place an order, you will be asked to provide certain personal data, including your name, email address, company name, phone number, position, market situation, turnover and delivery information (" Personal Information ").

The collection, processing and use of your personal information collected during your registration at an authorized sales and service center will require your consent. Consent may be expressed electronically.

In addition, if you choose to communicate with us by email or by filling out an online form or document, this information may also be collected in your profile. Additionally, if you choose to use the "Forward to Friends" feature, or link to a reference document or source, this information will be used to analyze site usage metrics.

The information we collect automatically

We (and third-party service providers on our behalf) use Cookies and other tools (such as web analytics tools and pixel tags) to automatically collect information about you when you use this site, subject to this Policy and applicable data laws and regulations. The types of information that may be automatically collected include:

● Information about the type of browser you are using;

● Details of your web browsing;

● Your IP address; and

● The hyperlink you click on.

We use this data to determine the general physical location of your computer or device and to find out which parts of the world visitors to our site come from. We may also use this "personal information" to enhance the functionality of the site.

Use and collect personal information

The following individuals or entities may have access to the personal information you have provided to Vitaly: Vitaly and its employees, Vitaly Authorized sales and service centers and their respective employees. We will take reasonable measures to protect the data and limit it only to Matorly employees or employees of Matorly authorized sales and service centers who have legitimate business grounds to view personal information. All parties who have access to your "Personal Information" must keep it confidential and may not use it for any purpose other than providing services to you within the normal business activities of Vittel and its authorized sales and service centers. Such normal business activities may include, for example:

● Communicating with you through Vittel about your account, products, services, events, surveys and promotions (including sending you marketing communications);

● Send you samples, products and information;

● Process the payment for the product or service you purchased;

● Process your payment for the products or services you sold to Matorly;

● Provide you with access to certain areas and features;

● Verify your identity to ensure security for the other uses listed here;

● Process, evaluate, and respond to your requests, queries, and applications; And

● For the purpose of your disclosure when providing your personal information or with your consent.

2 Share and transfer your personal information

We will keep your "Personal Information" confidential and will not disclose it to any other party unless it is necessary to disclose it for the purpose of: (a) complying with any federal or state law, court order or other legal process; (b) to prevent personal injury or financial loss, or in connection with an alleged investigation or actual illegal activity; (c) Enforce any of our terms and conditions of use; (d) The service provider performs tasks on our behalf that we may reserve to perform; Or (e) other Viterli Group companies provide services on our behalf. If we sell or transfer all or part of our business or assets (including restructuring, dissolution or liquidation), we also reserve the right to transfer personal information. However, we may share non-personal information with third parties, such as aggregated user statistics, demographics, and usage data. When sharing any "personal information" with a third party, Matorly will require that party to use and protect your personal information in a manner consistent with this policy.

We transfer the "personal information" we have collected to other countries where we conduct business solely for the purposes specified herein. When any "personal information" is transferred, it will be protected by the provisions of this policy.

3. Selection and access

We will inform you about the types of third parties to which we disclose any "personal information" and provide the types of "personal information" we disclose for your choice. You may opt out of the "Personal information" stored in our system at any time by sending an email to our company mailbox. Except as otherwise provided in this Policy, Viteli will not disclose "Personal Information" to any third party, unless otherwise authorized by the individual. For sensitive "personal information" that meets the following conditions, we will provide an affirmative or explicit (opt-in) option: (i) Personal information that will be disclosed to a third party; (ii) for purposes other than those for which it was originally collected; Or (iii) subsequently authorized by the individual through the exercise of the option. You may request at any time by sending an email to the company mailbox a copy of the "personal Information" collected about you by Viteli. You may also correct the information that does not conform to the facts, or contact us to request the deletion of your "Personal Information". We have no obligation to permanently retain "Personal Information" and assume no responsibility for the destruction of "Personal Information" or in connection with it.

4. How do we protect your personal information

Security

Matorly takes reasonable and appropriate precautions to protect personal information against loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Data integrity

Matorly uses "personal information" only for the purposes for which it was collected or subsequently authorized by the individual. Matorly takes reasonable steps to ensure that the "personal information" processed by the Company is (i) relevant to the purpose for which it is used, (ii) reliable for its intended use, and (iii) accurate, complete and up-to-date.

Verification

Matorly uses self-assessment methods to ensure compliance with this policy. This includes regular evaluations to verify compliance with the policy properly. If you have any questions, please contact us and Matorly will investigate and work to resolve any complaints and disputes regarding the use and disclosure of "Personal Information".

5. Changes to privacy, data protection, and COOKIES policy

This policy may be updated periodically without notice to reflect changes in how we process information. We will post important notices on our website to inform you of any significant changes to our policy, with the latest update time indicated at the top of it.

6 Link to other sites

For convenience and to provide information, this site may contain links to other sites. We are not responsible for the privacy policy or the content of the linked sites. Please refer to the privacy policy of that third-party site.

7 Contact information

If you have any questions or comments regarding this policy, please contact us in the following ways:

Write to: Viteli Science and Technology Park, Bao 'an District, Shenzhen City, Guangdong Province, China